LBA Manager
is an end-to-end, customized business solution that
has been designed and developed exclusively for Reliance
Infocomm's LBAs.
The complete operations and the resulting problems
faced by the LBAs in their day-to-day activities were
taken up for a detailed analysis. Based on the outcome
of the research, KVP Software (P) Ltd. has come up
with this innovative solution. This ultimate solution
has been successfully installed in many LBAs.
This customized solution has been designed to handle
the A to Z of LBA operations right from Booking Enquiry
to Post Installation Complaints. This also includes
Booking, Login, Service Order, Installation, Prepaid
Card Sales, Card Enquiry and many more. |
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LBA Manager Benefits:
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- Identify Day-wise / Month-wise details of Booking
- ogin Rejection, Service Order & Installation
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Calculates Sub dealer commission for each Booking
& Installation
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Track employee performances based on No. of Bookings
and No. of Installations
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Calculate Monthly Billing with a Single Click
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Keep track of Daily Prepaid Card Stock with Card Serial
Number
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Identify Prepaid Card Sales best performance periods
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Keep track Material/ Prepaid Card purchases
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Track Prepaid Card Sales history
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Keep track of Customer history
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Identify the customers who need to be called based
on their last recharge
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Identity Suspended, Inactive & Expired Customers
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Identity ABC Category Customers
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Customers Payment Pending Report
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Auto Popup of Customer Credit and Payment history
while doing each sale
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Identify Installation-Pending Customers
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Identify the customers who have not recharged so far
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Manage Sub dealer details
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Track FWT Stock
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Manage Recharge Card / Booking enquiry follow-ups
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Track Customer Complaint history
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Identify pending & resolved Complaints
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LBA Manager Allows:
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Operations :
- Managing Customers
( DN GroupWise)
- New Line Booking
- CAF Login
- Managing Service Orders
- New Line Installation
- Login Rejection
- Service Order Rejection
- FWT Return / Surrender
- Login / Installation Commission Tracking
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Transactions :
- Prepaid Card Purchase
- Prepaid Card Sales
- Other Material Purchase
- Other Material Sales
- Customer Payment Tracking
- Cheque Payment Handling
- Purchase / Sales Return
- Employee Card Handling
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Customer Care :
- Booking Enquiry
- Recharge Card Enquiry
- Complaint Booking
- Complaint Follow-ups
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Existing Customers :
- APC Communications, Chennai
- PAN Enterprises, Chennai
- Transcom, Chennai
- Webzone, Chennai
- I-Tone Technology (I) P. Ltd, Coimbatore
- Transcom, Kambam
- Sumekha Tronics, Erode
- Prompt Communications, Madurai
- K.K. Marketers, Nagercoil
- Phoenix Communications, Tirupur
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