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BPO
KVP believes that back office efficiencies are key to driving profitability. Corporate world over
are realizing that outsourcing is a smart business proposition as compared to the costly and elaborate
in-house capabilities. Additionally, there is a growing need to cut costs, centralize operations
and adopt best practices by transferring the ownership of running the business processes to experts.
KVP specializes in Finance, Accounting, Transaction processing, Order Management services, and many more...
We provide innovative business solutions that empower clients with a competitive advantage,
enabling them to focus on their core activities. We deliver high quality services with our highly
motivated and qualified team who are focused on "EXCEEDING EXCELLENCE".
1. Process Support Services
KVP's Process Support Services enables you to improve your internal processes and operating efficiencies
by outsourcing mission critical and/or resource intensive back-office processes. KVP provides comprehensive
processing solutions with the right skills and resources to transition you to an efficient and cost effective
environment.
Finance & Accounts
- Accounts Payable
- Accounts Receivable
- General Accounting
- Cash Management
- Fixed Asset Accounting
- General Ledger Reconciliation
Order Management
- Order Processing
- Pricing Calculations
- Customer/ Order Data Mgmt.
- Order Tracking
- Order Return/Exchange Mgmt
- Customer Inquiries
Transaction Processing
- Customer information capture Order Entry
- Customer Data Management
- Data Analysis
- Application Processing
- Claims Processing
- Billing
- Mortgage Origination
- E-mail Processing
- Data Maintenance
Claims Cycle Management
- Member Eligibility Verification
- Claims Verification & Processing
- Claims Adjudication
Supply Chain
- Procure to Pay Outsourcing
- Vendor Management
- Spend Data Management
- Purchase Analytics
2. Contact Center Services
At KVP our only goal is to ensure customer delight at the end of each interaction. We believe in
optimizing each customer contact to deliver value to both the end-customer and the client in terms of
business value. We strive to offer the best service experience, KVP continually updates its service
programs and combines them with the latest technology available. Our contact center services include…
Customer Care
- Inbound/Outbound Call Center
- Web-based/email-based customer support
- Technical help desk services
Sales & Marketing Services
- Order Entry
- Lead Generation
- Product/ Sales
- Market Research
- Customer Profile Development
- Satisfaction Tracking
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